Support Library
Need some help?
Have a look through our support documents. If you can’t find what you need, please contact us through the appropriate method (see below).
Are you a web design client?
Please contact us through your Client Portal.
Are you a hosting or domain client?
Please submit a help ticket through the hub. Read more about how to submit a support ticket.
Support Documents
what is the hub and how do i use it?
The Hub is where you access and manage your hosting and/or domain services. Read more here.
HOW DO I add MY HOSTED EMAIL address TO MY EMAIL client/APP?
This document explains how to add your hosted domain email address(es) to your email client, such as Gmail or Outlook.
how do i access my webmail?
Webmail is an add-on product offered by River City Design Studio. It is not included in your hosting package. A hosting account cannot support both hosted email addresses and add-on webmail accounts. Webmail accounts can be purchased by contacting us at kate@rivercitydesignstudio.com or by completing the contact form below.
This support doc tells you all about webmail. There are three ways you can access your webmail. Read more here.
How do i configure webmail with my email client?
You can configure your webmail to sync with your email client, such as Outlook or Gmail. Read more here.
Got a question?
Drop us a line and we’ll get straight back to you.
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